My girlfriend told me not to sign it but it was to late. I was told it was just showing that I returned the part and requested a refund. I returned the part to them and then was presented with a paper and told to sign it. I told them I did not want the in store credit I have no use for it because I eventually found the same part for half their price and no longer needed it. After driving 75 miles one way I was then told that I could get in store credit. I called the business and was told to bring the part back to the store. After the installation it was clear the part did not work. On OctoI ordered and was charged $512 for a front left strut for my 2004 e500 Mercedes Benz after receiving the part I then paid to have this part put on my car. I have a 2007 Mercedes Benz S550 I was having torque converter and incorrect gear ratio readings on which I believe was the transmission I went to this company hoping that they were going to help me they sold me a transmission for $2125.00 and told me that they will do the work for another $1550.00 I paid them what they were asking for and I waited for a month-and-a-half for them to get done with their work when they got done with their work it still was having basically the same issue it had before I brought it to them transmission installed in all I was talkin to ****** I guess his name is and he told me to give him some time and he was going to have a few different people come and take a look at it after they came and took a look at it he had told me that it was a possible wiring issue and he couldn't do anything else for me after I paid all that money to have the problem fixed it was still happening I went back to ****** and I explained to him again at the same problems were happening and he told me that I should just forget about it in junk the car which I definitely wasn't going to do then he also told me that for another 3,000 or so dollars he can make the car brand new again and I didn't understand what he meant cuz I already spent a lot of money with those guys getting a transmission and believing in their work which came out to be not what they said it would be and not fixing my problem I recently went to another shop with a lot of good record and review they did a test and told me that it was a torque converter and that's where I come to make my claim because I don't understand at work converter is a part of a transmission and if they sold me a transmission how come the torque converter was bad either they put my old one back in or they didn't check the supposedly new one that they put in with the transmission or the used I am very confused and it's costing me a lot of money and they are not getting back to me **** and ****** are ping ponging me
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